Worldwide service and support

Keep critical test equipment available and supportable.

Microface supports installations around the world through technical assistance, spares, repairs, service arrangements and practical obsolescence management.

Practical engineering, clearly scoped.

Start with the problem, preserve what already works and build only what the application needs.

Technical assistance
Callout arrangements
Spares and repairs
Long-term system support
01

Choose the right support level

Discuss the support your installation needs, from spares and return-to-base repairs to service and callout arrangements. Coverage, availability and response commitments are agreed for your location and service arrangement.

  • Service-contract options
  • Agreed callout arrangements
  • Return-to-base repair
02

Manage obsolescence

Microface has continued supporting electrical systems more than 30 years old by retaining knowledge and suitable replacement parts.

  • Legacy-system knowledge
  • Planned replacements
  • Cost-conscious continuity
03

Support worldwide

Standard industrial components, documented interfaces, trained local contacts and Microface proprietary spares combine to support international installations.

  • Remote technical help
  • Local support arrangements
  • Microface engineering escalation